Jar App Customer Care Number

Jar app customer care number 88843 90000 serves an app that more than 4 crore Indians use to save in 24K digital gold, often in amounts as small as ₹10 a day. The phone line runs Monday to Friday, 10 am to 6 pm. For anything outside those hours, Jar’s WhatsApp support on +91 63666 93874 works 24/7, and written complaints go to voc@changejar.in.

Jar is built by Changejar Technologies Pvt Ltd, a Bengaluru company. Alongside gold savings, the app now offers Ready Cash personal loans and sells jewellery through its sister brand, Nek. Each of these has its own support address, so it helps to know which one fits your question before you write in.

Jar App Support Overview

Weekday Calls, Round-the-Clock WhatsApp

Jar’s two main channels suit different moments.

Call 88843 90000 when the issue needs a conversation: a withdrawal that hasn’t reached your bank, a question about a loan EMI, or confusion over how much gold your balance shows. Calls are answered on weekdays between 10 am and 6 pm.

WhatsApp +91 63666 93874 when you want to write it down, send screenshots, or reach Jar at night or on a weekend. Save the number in your contacts as “Jar Support” first, then open WhatsApp and start a chat. Messaging from the mobile number registered on your Jar account lets the team find your profile straight away.

A practical tip: if your problem involves money moving between accounts, send it on WhatsApp or email even if you’ve already called. A written record with the transaction reference is what the team actually uses to trace payments.

Which Email Fits Which Problem

Put your registered mobile number in the first line of every email. It’s the main identifier Jar uses to find your account, and leaving it out is the most common reason for a “please share your details” reply.

Details to Send for Common Jar Issues

Most Jar support requests fall into a handful of types. Sending the right details the first time usually means one reply instead of three.

Gold purchase debited but not showing

• Registered mobile number
• Date, time and amount of the debit
• UPI transaction ID or bank reference number
• Screenshot of the debit message or UPI app history

Withdrawal not received in your bank

• Withdrawal amount and date
• Bank account or UPI ID you withdrew to (last four digits are enough)
• Screenshot of the withdrawal status in the Jar app

Daily or weekly savings deducted when you wanted them stopped

• The date you paused or changed the plan
• Dates and amounts of the deductions you’re asking about

Jar’s automatic savings run on a UPI AutoPay mandate linked to your bank. You can pause or change your savings plan inside the Jar app, and the same mandate also shows up in the AutoPay section of your UPI app. Checking both places is a quick way to confirm what’s active.

Physical gold or coin delivery

• Order ID and delivery address
• Screenshot of the order status

Ready Cash Loan Questions

Ready Cash is Jar’s personal loan product, with a fully digital application and quick disbursal. According to the app listing, loans go up to ₹5 lakh with tenures from 3 to 60 months. The loan itself is issued by an RBI-regulated lending partner, which is named in the Key Fact Statement and loan agreement you accept in the app.

For Ready Cash queries:

• Start with the customer care line or WhatsApp for EMI dates, repayment confirmation or foreclosure questions.
• If your phone number, address or bank details change, email lending.support@changejar.in so your records with the lending partner stay correct.
• Keep your loan agreement and Key Fact Statement saved. They list the lender, the interest rate, all charges and the lender’s grievance contact.

Escalating to the Grievance Officer

If you haven’t got a satisfactory answer through customer support, Jar’s next level is its Grievance Officer, Mr. Pankaj Parihar, at grievance-officer@changejar.in. Under Jar’s policy, complaints are acknowledged within 24 hours and resolved within 15 days of receipt.

An escalation email works best when it includes:

• Your name and registered mobile number
• The ticket number or date of your earlier complaint to voc@changejar.in or WhatsApp
• A short summary of what’s still unresolved
• Screenshots and transaction references from your original complaint

Forward your earlier email thread instead of writing fresh. It shows the full history in one place.

Jar’s digital gold is purchased through a regulated gold partner, and its loans through RBI-regulated lenders. For a Ready Cash loan complaint that stays unresolved for 30 days, borrowers can also approach the RBI Ombudsman through cms.rbi.org.in.

Recognising a Genuine Call From Jar

Jar has published clear rules about how its team contacts users, and they make it easy to spot a fake.

• Jar calls only from a verified business number.
• The Jar team never asks for an OTP, whether it’s a Jar OTP or one from your bank.
• Jar never asks you to install another app, including screen-sharing or remote-access apps.
• Withdrawals happen only inside the Jar app, to your own linked bank account or UPI ID.

If someone claiming to be from Jar breaks any of these rules, end the call and report it to reachus@changejar.in. For money already lost to fraud, call the national cyber helpline 1930 straight away as well.

Searching for “Jar customer care” online can also turn up unofficial numbers. The safest habit is to take contact details only from the Jar app’s help section or from myjar.app.

FAQs

Q1. What is the Jar app customer care number?

Jar’s customer care number is 88843 90000, available Monday to Friday from 10 am to 6 pm.

Q2. Does Jar app have WhatsApp support?

Yes, Jar offers 24/7 WhatsApp support on +91 63666 93874.

Q3. What is the Jar app customer care email ID?

The official support email is voc@changejar.in.

Q4. Is Jar customer care available on weekends?

The phone line works on weekdays only, but WhatsApp support is available every day, round the clock.

Q5. Who is the Jar app grievance officer?

Mr. Pankaj Parihar is the Grievance Officer, reachable at grievance-officer@changejar.in.

Q6. How long does Jar take to resolve a grievance?

Jar acknowledges grievances within 24 hours and aims to resolve them within 15 days.

Q7. How do I report a fake Jar customer care call?

Email the details to reachus@changejar.in, and call 1930 if any money has been lost.

Q8. Will Jar ever ask for my OTP?

No, the Jar team never asks for an OTP or asks you to install any app.

Q9. How do I contact Jar about a Ready Cash loan?

Call 88843 90000 or WhatsApp +91 63666 93874, and email lending.support@changejar.in to update personal details.

Q10. Where is Jar’s head office?

Changejar Technologies is registered at No. 752, Vasantham Building, 6th Block, Koramangala, Bengaluru 560095.